Your trust is our most valuable asset. That's why Crecex clearly explains how every piece of your data is collected, stored, and used — so you're always fully informed.
Have questions?
Help CenterIn brief: Crecex never sells your personal data to third parties. Your information is used exclusively to improve our services and maintain security. This policy is written in plain language so you can understand it easily.
Welcome to Crecex. This Privacy Policy explains how Crecex collects, uses, and protects your personal information.
This policy applies to the Crecex website, mobile app, and all our services. By registering with Crecex, you confirm that you have read and agreed to this Privacy Policy.
We believe transparency is the best policy. Everything is stated in plain language with no hidden terms buried in legal fine print. Your trust in Crecex is our greatest asset.
Crecex collects various types of information. Full details are provided below:
| Data Type | Example | Purpose |
|---|---|---|
| Introductory | Name, date of birth, NID | Age Verification & KYC |
| Contact | Phone number, email | Account Security & Support |
| Financial | BKash number, bank details | Payment Processing |
| Usage Data | Login time, betting history | Service Improvement & Security |
| Device Information | IP address, browser type | Security Verification |
Please note: Crecex does not store your full payment card details. Payment information is transmitted directly to the respective payment provider's secure system.
Crecex collects information through a number of methods:
Crecex never collects additional information without your knowledge or consent.
Crecex uses your information solely for the following purposes:
Crecex does not sell your information to advertisers or use it for any purpose unrelated to our platform.
Crecex may share your information only in the following limited circumstances:
Beyond the reasons stated above, Crecex does not share your information with any third parties — particularly not advertisers, data brokers, or other companies.
Important: Crecex does not sell, rent, or exchange your personal data — that is our firm commitment.
The Crecex website and app use cookies — small data files stored in your browser.
Types of cookies we use:
You can disable non-essential cookies through your browser settings. However, doing so may cause some features to not work properly.
How long Crecex retains your data depends on the type of information and its purpose:
Once the retention period expires, Crecex securely deletes or destroys your data in a manner that prevents any future recovery.
Crecex follows the highest industry standards to protect your data:
In the event of a security breach, Crecex will notify affected users as quickly as possible and take all necessary action.
As a Crecex user, you have the following rights:
To exercise your rights: Our In the Help Center Get in touch. We will respond to your request within 30 days.
Crecex is strictly for users aged 18 and above. We do not knowingly collect personal data from minors.
If we are informed that a minor is using Crecex, we will immediately close that account and delete the associated data.
If you believe your child is using Crecex, please contact our support team immediately.
Crecex may update this Privacy Policy from time to time. In the event of any significant changes, we will:
Continued use of Crecex after any changes constitutes your acceptance of the updated policy. We recommend checking this page periodically.
For any privacy-related questions, concerns, or requests, please get in touch with us:
Upon receiving a privacy complaint, Crecex will provide an initial response within 72 hours and complete a full investigation within 30 days.
We believe protecting your privacy is our responsibility. Your information is always safe with Crecex.
The six core pillars of our security framework.
All data transmitted to and stored by Crecex is protected with bank-grade SSL/TLS encryption. No third party is able to read this information.
Crecex never sells or rents your personal information to advertisers, data brokers, or any third party. This is a core principle we stand by.
Within Crecex, only those who genuinely need access can view your data. All access is logged and reviewed regularly.
Crecex regularly engages third-party security experts to audit our systems. Any vulnerabilities identified are resolved immediately.
Crecex users may request to view, correct, or delete their personal data at any time. Your data belongs to you.
Crecex has no hidden terms. Our privacy policy is written in plain, straightforward language — nothing is buried behind legal jargon.
As a Crecex user, these rights are always yours.
You have the full right to know what information we hold about you. Requests will be fulfilled within 30 days.
You have the right to correct any inaccurate information we hold about you. This can be done via your profile or by contacting our support team.
If you close your account, you may request that your data be deleted, subject to any legal retention requirements.
You can opt out of marketing emails or SMS messages at any time.
You have the right to receive a copy of your data. Upon request, it will be provided in a secure format.
If you have any complaints regarding Crecex's privacy policy, please contact our support team — we will respond within 72 hours.
Your data is fully protected at Crecex. You've read our Privacy Policy — now register with confidence and enjoy the best betting experience in Bangladesh.